Do you manage properties or own a vacation rental and find yourself constantly dealing with an endless list of manual tasks? From sending welcome emails and payment reminders to managing cancellations and coordinating check-ins, the sheer volume of repetitive tasks can feel overwhelming.
Imagine a world where these tasks handle themselves, allowing you to focus on growing your business and delivering exceptional guest experiences.
That world is no longer a dream. At Rental Ninja, we understand the challenges of running a busy short- or mid-term rental operation.
Starting to automate your operations is very simple. Our Triggers section is designed for ease of use and guides you step-by-step to create efficient workflows. To get started, simply navigate to the new 'Triggers' section within Rental Ninja. Now you have the possibility to simply define what you decide:
This offers all the simplicity and power that this means. Let's go.
For now, almost all the actions you will perform with the tool will be messages. The basis of effective automation lies in clear, concise, and professional communication. Before configuring any automated action, it's a good idea to create the email or SMS templates that will be used. Our template creator makes it incredibly easy. You just assign an internal name to your template, select the notification type (email or SMS) , and we recommend activating the "automatic translation" feature to communicate easily with guests in their preferred language. After that, you can design your template in the default language and insert dynamic variables (such as guest name, booking dates, and property details) that will automatically populate with the correct information for each reservation. Once the templates are polished and saved, you're ready for the next step: defining your automation rules.
Think of a trigger as the "when" of your automation. What event must occur for your automated action to activate? Rental Ninja offers flexible Trigger types that adapt to various situations:
When creating a new automation, the first thing you should do is select the desired Event type. This initial selection defines the logic of your automation. For Offset Events, you can even set up multiple reminders. Imagine a welcome message 7 days before check-in and another detailed arrival guide 24 hours before!
Triggers define when an automation runs, but filters define the circumstances under which they apply. This is where precision is added, ensuring that Triggers only activate for the situations we are looking for. Examples of activation with filters include:
You can combine multiple filters to create very specific conditions. The effectiveness of combining filters allows you to create rules such as: "Send a welcome email 3 days before check-in, ONLY for bookings with 'Booked' status, coming from Airbnb and tagged as 'New Guest'." This level of detail minimizes errors and maximizes relevance.
Once the Trigger is defined and the Filters are refined, the final step is to decide what Action Rental Ninja should take. This is the "what" of your automation. Our Triggers Beta version supports several powerful actions:
Once the automation is configured, just activate it! You can also monitor the performance and history of your Triggers in the timeline, which allows you to see exactly when messages were sent and if any problems occurred. You can even view the sent emails directly in the booking forum.
Imagine the possibilities with Rental Ninja Triggers:
By leveraging Rental Ninja's Triggers beta version, you will benefit from:
The future of efficient property management is already here. Don’t let manual tasks limit your business. The Beta version of Rental Ninja Triggers is your secret weapon for a more organized, efficient, and profitable rental operation.
Log in to Rental Ninja today and explore the Triggers section.
Start building your first automated workflow and experience the transformation firsthand!
Get more information about Rental Ninja Triggers!
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